Insurance Back-Office Support Services

Smart outsourcing solutions for U.S. P&C insurance agencies

Looking for trusted insurance back-office services to simplify your workflows?

At TechnoHeight, we help insurance agencies, brokers, and MGAs streamline operations through reliable Full Cycle Insurance Back Office Support Services.
Our trained professionals handle administrative and data intensive tasks from quoting and policy issuance to claims and renewals allowing your in-house team to focus on client service and growth.

Experience seamless insurance outsourcing with Technoheight – your trusted partner for policy administration, data management, and claims support.

To explore how our Insurance Back-Office Support Services can help your agency operate smarter and grow faster.

Empower Your Insurance Business with Reliable Back-Office Support

At Technoheight, we provide end-to-end insurance back-office services designed to help insurers operate smarter, faster, and more efficiently. From policy administration and claims processing to data entry, renewals, and customer support — we ensure accuracy, compliance, and seamless workflow management.

Policy Administration & Servicing

Efficient policy management from start to finish

Quotes & Proposals: Creating and comparing carrier quotes, preparing summaries, and generating proposals.
Policy Issuance: Managing pre-issuance process, policy setup in AMS, and document retrieval from carrier portals.
Policy Checking: Reviewing issued policies for accuracy, coverage alignment, and compliance.
Endorsements: Processing mid-term changes, uploading endorsements, and maintaining AMS records.

Billing & Financial Services

Streamlined financial operations ensuring accuracy and timely processing.

Billing & Invoicing: Managing billing entries, generating invoices, performing reconciliations, tracking payments, and following up on pending dues.
Renewals: Tracking renewal timelines, sending reminders, and ensuring continuous policy coverage.
NOC & Reinstatements: Handling notices of cancellation and reinstatements, issuing payment reminders, and applying activities to maintain uninterrupted coverage.
Audit Processing: Managing agency-billed audit workflows, including communication, documentation, and invoicing.

Certificate of Insurance & Documentation

Delivering accurate, timely, and professional client correspondence.

Certificates of Insurance (COIs): Issuing, revising, and managing certificates with precision and quick turnaround.
Renewal Letters & Notices: Creating and sending renewal, cancellation, and non-renewal notices.
Loss Runs: Requesting, validating, and summarizing reports to support underwriting and renewals.

Data Management

Keeping your data accurate, organized, and up to date.

Data Entry & AMS Updates: Maintaining client and policy data across all kinds of AMS.
Document Retrieval & Indexing: Accessing, organizing, and naming files for easy search and compliance.

Claims & Customer Support

End-to-end assistance for claim documentation and follow-ups.

- Claim Management: FNOL, acknowledging, documenting, and tracking claims to support your adjusters and clients.
- Status Updates: Coordinating with carriers and insureds to ensure timely resolution and clear communication.

Technology Expertise

Seamless integration with your agency management systems.

Our team works confidently across leading industry platforms:
Applied Epic, AMS360, QQCatalyst, Applied TAM, CSR24, Indio™, EZLynx, Hawksoft and more.